CarQR
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Privacy Policy

Introduction

Welcome to CarQR ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our car profile and QR code generation service. By using our service, you agree to this Privacy Policy and our Terms of Use.

Information We Collect

We collect and process the following information:

  • Account Information: When you sign up using Google OAuth or email authentication, we collect your email address, name (if provided), and profile image (if provided). You can choose whether to make your email address publicly visible on your car profiles.
  • Car Profile Data: When you create a car profile, we collect information you provide about your vehicle, including but not limited to: year, make, model, variant, number plate, images, videos, engine specifications, vehicle configuration, appearance details, ownership history, service history, racing history, and any other notes you choose to share.
  • Usage Data: We collect analytics information about how you interact with our service, including page views and user interactions, to help us improve the platform.
  • Session Information: When you sign in, we collect your IP address and user agent information for security and session management purposes.

How We Use Your Information

We use your information to:

  • Provide and maintain our car profile and QR code service
  • Generate unique QR codes that link to your car's public profile page
  • Display your car profiles publicly on our website (as intended by the service)
  • Send you important service updates and transactional emails (such as authentication codes)
  • Send you marketing communications about our services (with opt-out options)
  • Improve our service through analytics and user feedback
  • Comply with legal obligations
  • Prevent fraud and abuse through rate limiting

Third-Party Services

We work with trusted third-party service providers to operate our platform:

  • Hosting and Infrastructure: We use hosting providers for web hosting, databases, and content delivery to make our service available to you.
  • Database: We use PostgreSQL databases to store your account and car profile data securely.
  • Analytics: We use Google Analytics to understand how our product is used and improve the user experience. Google Analytics may use cookies and collect information about your interactions with our service.
  • Authentication Providers: We use Google OAuth to enable secure sign-in options. When you sign in with Google, Google processes your authentication data according to their privacy policy.
  • Email Service Providers: We use SendGrid for transactional emails (such as authentication codes) and marketing communications. SendGrid processes email data on our behalf.

These services process data on our behalf under strict contractual obligations. They may collect and process your data according to their own privacy policies. We encourage you to review the privacy policies of these third-party services.

Data Storage and Security

We store your data securely using industry-standard security measures. Your data is retained for as long as necessary to provide our services or comply with legal obligations. If you delete your account, we will delete or anonymize your personal data, though some information may be retained for a limited time for legal compliance purposes.

You can request deletion of your data at any time by contacting us at hello@carqr.co.uk.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to access your personal data and receive a copy of the data we hold about you.
  • Right to Rectification: You have the right to correct inaccurate or incomplete data about you.
  • Right to Erasure: You have the right to request deletion of your personal data.
  • Right to Object: You have the right to object to processing of your data in certain circumstances.
  • Data Portability: You have the right to receive your data in a structured, commonly used format.
  • Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at hello@carqr.co.uk.

Cookies and Tracking

We use essential cookies for authentication and session management. These cookies are necessary for the service to function properly.

Third-party services, including Google Analytics, may use additional cookies for analytics and functionality. You can control cookie preferences through your browser settings, though this may affect the functionality of our service.

Marketing Communications

We may send you marketing emails about our services and features. You can unsubscribe at any time using the link in our emails or by contacting us at hello@carqr.co.uk.

Public Information

Please note that car profiles you create are publicly accessible on our website and can be viewed by anyone who has the URL or scans your QR code. The information you include in your car profiles (such as car details, images, and notes) will be visible to the public. You can control whether your email address is displayed on your car profiles through your account settings.

International Data Transfers

We are based in the United Kingdom but may transfer data internationally to provide our services. We ensure appropriate safeguards are in place for these transfers, including standard contractual clauses where necessary, to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes via email or through our service. The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this privacy policy or your data, please contact us at: hello@carqr.co.uk